Frequently Asked Questions

Everything you need to know about shopping with Okami Wolf.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but generally range from 10-21 business days.

What is your return policy?

We offer a 30-day return policy for most unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.

Which payment methods do you accept?

Okami Wolf accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Can I track my package after it ships?

Yes. Once your order is processed, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery progress.

Do you offer international shipping?

We currently ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.

Are your products covered by a warranty?

All Okami Wolf products come with a 1-year limited warranty against manufacturing defects. If you experience an issue, please reach out with your order number and a photo of the defect.